Payment Policy
Payment Policy
This Payment Policy explains the payment methods we accept and how your payment is processed when you place an order with Hilaine, LLC ('Hilaine', 'we', 'us').
Accepted payment methods
We accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
Available payment options are displayed at checkout and may vary by country and device.
Currency and billing
Prices are displayed in your local currency where available and charged in the currency shown at checkout. The final amount, including any applicable taxes and shipping, is confirmed before you complete your order.
When you are charged
Your payment method is charged at the time your order is placed. If a payment cannot be processed, your order will not be confirmed and no goods will be dispatched.
Payment security
All transactions are encrypted using industry-standard SSL technology and processed through PCI-DSS compliant payment providers. Hilaine does not store your full card details on its servers.
Order verification
To protect against fraud, we may carry out verification checks before dispatching an order. We reserve the right to cancel and refund any order that fails these checks.
Contact
Questions about a payment or charge? Contact us:
Hilaine, LLC
Email: hello@hilaine.com
34 Brier Avenue, Wilmington, DE 19805, United States
